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Dear Customer

Kindly fill in all the information below, we will provide a response via email shortly.

Your invoice will include all arrangements booked before stay. If you booked any services on site, kindly contact the reception to obtain the invoice for those.

Reason for your request

Payment

Refund

Obtain my invoice

Apply a discount or cancellation

Brand

Please select the brand of your stay:

Your personnal details

Confirm all details

The information is collected by PIERRE ET VACANCES - CENTER PARCS Group directly from you in order to respond to your request. Satisfaction surveys may be set up at a later stage. This information is intended exclusively for the entities of the PIERRE ET VACANCES - CENTER PARCS Group concerned by the request, and its possible subcontractors. The data will be kept for the duration of the investigation of your file and then archived for one year. Under no circumstances will the information transmitted in the context of your request be used for the purpose of prospecting or additional collection of information concerning you.

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the right to access, rectify, delete, carry and oppose your data, which you can exercise on your customer area or via the contact form. A copy of an identity document may be requested.

Subject to any breach of the above provisions, you have the right to file a complaint with the National Data Protection Authority.

Reason for your request

Anti-spam check

Brand

Bank transfer

Attachement of the bank transfer

Your credit note

Attachement

Your voucher

Attachement of the voucher

Information

Attachement voucher

Information

Your International banking account number

Your stay

Your stay

Informations à remplir

Your personnal details

Global overview

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